Air India
Air India Business Portal
The single home for airline staff to issue, track, and reconcile travel vouchers across every partner and channel.
Single & bulk voucher issuance
Real-time EATS Credit Points balance & deductions
Full redemption & transaction history
© 2026 Air India · Powered by EATS (Elite Assist Technology Services)
Business Portal Sign In
Air India Voucher Management
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OTP sent to {{ otpEmail }}
{{ authError }}
{{ authError }}
Air India staff access only · Contact IT for credential issues
{{ screenTitle }}
Station{{ zoneName }}
EATS Credit Points {{ walletDisplay }}
Total Vouchers Created
{{ totalVoucherCount }}
All services, lifetime
{{ ecoStatLabel }}
{{ economyCount }}
vouchers issued
{{ bizStatLabel }}
{{ businessCount }}
vouchers issued
EATS Credit Points
{{ walletDisplay }}
Available for voucher creation
Station Configuration — {{ zoneName }}
{{ configSummary.serviceCountLabel }} · {{ configSummary.airportCountLabel }} · {{ configSummary.outletCountLabel }}
Bulk Issuance Lots
{{ voucherLots.length }} lot(s)
Loading vouchers…
Voucher Code Passenger Service / Variant Status Expiry
{{ dv.voucher_code }} {{ dv.passenger_name }} {{ dv.serviceVariantLabel }} {{ dv.statusLabel }} {{ dv.expiryDisplay }}
Created Vouchers
{{ totalVoucherCount }} total
Voucher ID Customer Service / Variant PNR / Flight Amount Status Created Expiry
{{ v.id }} {{ v.customerName }} {{ v.programVariantLabel }} {{ v.pnrFlightDisplay }} {{ v.amountDisplay }} {{ v.status }} {{ v.createdDisplay }} {{ v.expiryDisplay }}
{{ walletBanner }}
EATS Credit Points Balance
{{ gmPoolBalanceDisplay }}
Available to transfer to programs
Pending NEFT Transfers
Reflects within 48 hours
{{ p.amountDisplay }}
Ref {{ p.utr }} · Expected {{ p.expectedDateDisplay }}
Associated Programs
{{ associatedPrograms.length }} programs
{{ ap.name }}
{{ ap.lmName }} · {{ ap.lmId }}
{{ ap.balanceDisplay }}
EATS Credit Points Pool History
Current balance: {{ gmPoolBalanceDisplay }}
Date Description Type Amount Balance After
{{ t.dateDisplay }} {{ t.desc }} {{ t.typeLabel }} {{ t.amountDisplay }} {{ t.balanceDisplay }}
Vouchers Issued — {{ zoneName }}
{{ voucherLots.length }} lot(s)
Loading vouchers…
Voucher Code Passenger Service / Variant Status Expiry
{{ dv.voucher_code }} {{ dv.passenger_name }} {{ dv.serviceVariantLabel }} {{ dv.statusLabel }} {{ dv.expiryDisplay }}
EATS Credit Points History — {{ zoneName }}
Current balance: {{ walletDisplay }}
Date Description Type Amount Balance After
{{ t.dateDisplay }} {{ t.desc }} {{ t.typeLabel }} {{ t.amountDisplay }} {{ t.balanceDisplay }}
User Management
{{ usersDisplay.length }} users
Name Email / Phone Role Stations Status Action
{{ u.name }} {{ u.identifier }} {{ u.roleLabel }} {{ u.stationsDisplay }} {{ u.statusLabel }}
Create Single Voucher
1 2
Step 1 of 2 · Select Service & Variant
Zone
Service
Variant
Voucher Availability
{{ a.label }}
Select at least one of the {{ singleOutletNoun }} above, or switch back to "All {{ singleOutletNoun }}".
🛒 Your Cart
{{ c.label }}
{{ c.amountDisplay }}
Total {{ singleCartTotalDisplay }}
Your cart is empty. Pick a service and variant, then Add to Cart.
Create Single Voucher
✓ 2
Step 2 of 2 · Checkout — Customer Details
Boarding Pass Details (optional)
Validity (auto-calculated, non-editable): {{ singleExpiryDisplay }} {{ singleValiditySubLabel }}
{{ singleContactHint }}
{{ singleFormError }}
🛒 Order Summary
{{ c.label }}
{{ c.amountDisplay }}
Total {{ singleCartTotalDisplay }}
{{ singleSuccessTitle }}
{{ singleSuccessSub }}
{{ deliveryBannerText }}{{ deliveryContactLabel }}
Voucher ID
{{ v.id }}
PNR
{{ v.pnrDisplay }}
Flight Number
{{ v.flightDisplay }}
{{ v.variantFieldLabel }}
{{ v.variantName }}
Start Date
{{ v.createdDisplay }}
Expiry Date
{{ v.expiryDisplay }}
{{ v.locationsLabel }}
{{ v.locationsDisplay }}
{{ bulkWizardTitle }}
1 2 3
{{ bulkStepLabel }}
Zone *
Service *
Variant *
Voucher Availability
{{ a.label }}
Select at least one of the {{ bulkOutletNoun }} above, or switch back to "All {{ bulkOutletNoun }}".
🛒 Your Cart
{{ c.label }}
{{ c.amountDisplay }}
{{ bulkCartSummaryLabel }} {{ bulkCartTotalDisplay }}
Your cart is empty. Pick a service and variant, then Add to Cart.
Create Bulk Voucher
✓ 2 3
Step 2 of 3 · Template & Upload — {{ bulkSelectionSummary }}
Download the template
{{ bulkTemplateHint }}
{{ bulkFileName }} {{ bulkPreviewSummary }}
Valid rows ready to create{{ bulkValidCount }}
Rows with errors {{ bulkInvalidCount }}
Bulk Voucher Results
{{ bulkCreatedCount }} Created
{{ bulkInvalidCount }} Failed
Services issued: {{ bulkServicesIssuedLabel }}
Row Customer Phone Email PNR Flight Number Status Reason
{{ r.rowNum }} {{ r.name }} {{ r.phone }} {{ r.email }} {{ r.pnr }} {{ r.flightNumber }} {{ r.statusLabel }} {{ r.reason }}
Air India
Flight Status
{{ flightBoardSub }}
{{ lastFlightRefreshLabel }}
Fetching latest flight status…
Flight Route Scheduled Status Gate Aircraft
{{ f.flightNumber }} {{ f.routeLabel }} {{ f.schedTime }} {{ f.status }} {{ f.gate }} {{ f.aircraft }}
Passenger Manifest — {{ selectedFlightNumber }}
{{ passengerFlightSummary }}
Fetching passenger details…
{{ selectedPassengerCount }} of {{ totalPassengerCount }} selected
{{ g.title }}
{{ configModalTitle }}
{{ sv.name }}
{{ a.code }}
{{ a.city }}
{{ a.outletCountLabel }}
{{ o }}
Confirm Voucher Creation
Total vouchers to be created{{ confirmTotalCount }}
{{ b.label }}{{ b.countDisplay }}
Total EATS Credit Points to be deducted
{{ confirmDeductDisplay }}
EATS Credit Points balance after: {{ confirmBalanceAfterDisplay }}
Rows with Errors
Row {{ r.rowNum }} · {{ r.name }}
{{ r.reason }}
Upload EATS Credit Points
You'll be redirected to a secure payment gateway. Balance updates immediately on success.
{{ addBalanceError }}
Account NameEATS Partner Services Pvt Ltd
Account Number0091 2345 6789 001
IFSC CodeHDFC0000091
BankHDFC Bank, Andheri East
Transfer the amount via NEFT to the account above. It will reflect in your GM pool within 48 hours.
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Transfer to {{ transferZoneName }}
Location Manager{{ transferLmName }} · {{ transferLmId }}
Available EATS Credit Points{{ transferPoolBalanceDisplay }}
{{ transferError }}
Change Station
No stations match "{{ zoneSearchQuery }}".
Create User
Role
Stations
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